Website and enquiry information

Privacy Policy

Information we receive

When you contact 1st Carpet Cleaning, we may receive your name, telephone number, email address, property or service address, item details and any information you choose to include in the enquiry.

How information is used

We use enquiry information to respond, prepare or discuss a quote, arrange an appointment, deliver the requested service and keep necessary business records. We do not sell personal information.

Storage, sharing and retention

Information is retained only as long as reasonably needed for enquiries, appointments, legal obligations and business records. It may be handled by service providers that support website hosting, email or administration, subject to appropriate safeguards.

Your choices

You may ask about the personal information held in relation to your enquiry, request correction, or raise a privacy concern by emailing office@1stcarpetcleaning.co.uk.

Cookies and updates

The website may use essential cookies required for WordPress operation and security. This policy may be updated when the website or business processes change.